Interaction design

All about web user experience and good design practice

Archive for the ‘User experience’ Category

Top videos about UX and Interaction Design

Posted by Dan on February 16, 2010

User experience vodcasts, webinars and other video streaming media. With summaries.

To see next:

Mobile UX design Stanford University 1hr free lecuture @ http://itunes.apple.com/in/itunes-u/3.-mobile-user-experience/id384233308?i=85092692

1. johnnyholland.tv/

description
Seen:
The Right Way to Wireframe — Russ Unger ;
Designing for today’s web with Luke Wroblewski  LIKE 7+/10  (mobile tip for HS),
Design in the Post-PC Era—Dan Saffer   (Past and trends, 6.6/10)

The dawning of the age of experience – Jared Spool   (watched)  LIKE  8/10

  • Business and user needs need to be understood.
  • But no research  (a good designer just thinking about a design) can result in a design just as good as real research.
  • Good design is invisible (users often won’t say about a design feature that is very good – e.g. navigation or the structure of genre categories overview at Netflix – because it’s really good).
  • A good design team is multi-disciplinary: Copywriting, IA, design process management, designing for interactions, information design (for presentations), visual design, editing/curation (what’s in/out), research, domain knowledge, business model, data interpretation, explain the value of features, underlying technology, get buy-in for methods/tools, good communication, translating documentation to implementation … but really good is a smaller, handful of multi-skilled people. So it’s more about skills than roles.
  • Determining the success design company/team can be determined using this 85% accurate model requiring only 3 questions (according to Jared’s research):
  • 1. Vision: “Can everyone on the team explain the experience using your design 5 years from now?” If yes, then success.
  • 2. Feedback: “In the last six weeks, have you spent more than 2 hours watching someone use your or a competitor’s design?”. Perhaps more critical than how many users to involve in a usability test, is how long each team member is exposed to watching a user use their design. Critical is that it should be at least 2 hours.
  • 3. Culture:”In the last six weeks, have you rewarded a team member for a major design failure?”. Controversial, but it turns out it’s good if you reward failure e.g. with a party, after a while CEO talks about the failure, publically humiliates the responsible person, who takes it well, and they talk openly about every lesson they learned.

Skipped:…

Stanford HCI lectures – done:
29 (Evaluating),
30 (Designing user studies) :  avoid between subjects ordering effects (bias and learning effect); within subject;  if there are 3 or more alternatives to test use latin square to get balanced results .

2. marathon.uidesign.ru

description
Seen:

3. SmashingMagazine.com : 25 User Experience Videos That Are Worth Your Time

http://www.smashingmagazine.com/2010/01/05/25-user-experience-videos-that-are-worth-your-time/

description
Seen:
Also mentioned at: http://www.upsidelearning.com/blog/index.php/2010/07/30/25-user-experience-videos/

http://ontwik.com/

Watching: How ninja’s wireframe  (18mins,slide56. Score:5/10)

  • Promotes use of Keynote (Mac software) to make med-fidelity wireframes
  • Talks a bit about pros and cons of wireframes vs high-fidelity prototypes
  • Process: sketch (when uncertain) > wireframe (lots of iteration) > prototype  (jquery, gs) > comp (photoshop).
  • Tip 1: Tell a story.
  • Tip 2: Visually annotate the interaction details. On demoing a wireframe, visual narrate the wireframes fram-by-frame (e.g. one frame shows a button, the next shows “Click” burst-balloon on the button, etc)
  • Tip 3: Use master slides for page/layout types
  • Tip 4: Create a library of components
  • Tip 5: Copy/paste style properties (in Axure use Style Editor for text)
  • Tip 6: Group items whenever possible
  • Tip 7: Learn the keyboard shortcuts
  • Tip 8: Use tables (as guides)
  • Tip 9: Add text to components instead of text line component
  • Tip 10: Keep your theme lean (delete unused masters)
  • Tip 11: Copy/paste between apps  (e.g. from Photoshop, or icons from Google Image search)
  • Tip 12: Don’t limit yourself to gray boxes  (e.g you could use a highlight colour, don’t dumb down the fidelity: add some visual appeal like icons)
  • Testing:
  • - Add in CSS a background colour to text in case images are off  (e.g. low bandwidth users)
  • - How does it look with text size larger/smaller?
  • - DS: Google Autofill?
  • Turn of CSS, is site still readable (screen-reader)
  • Use W3C validation tool to debug while your CSS  (make it more compatible with more browsers, more people)
Watched:
  • Apple keeps it simple by providing bite-size chunks of information  (spoon-feed them the information)
  • UI design is spoon-feeding them the process  (e.g. step-by-step order process, get the user to handle one issue/conflict at a time)
  • 80-20 rule: Give them 80% of the functionality that requires 20% of the user input. For 20% of the interaction process they get 80% of the functions.
  • The interface should be human, thoughtful

Google I/O – Creating Positive User Experiences

Other topics: startups, mobile, wordpress

 

Webstock 2011 Wellington, NZ

http://vimeo.com/user1374773/videos/sort:likes

To see: 

 

Watching:

John Gruber – The Gap Theory of UI Design  (@25mins)  Score: 6/10 ( learning from history of Mac GUI:

- consistency is ok for recognition/learnability  (e.g. a “hole” for a textfield, all buttons should look the same) , but be too  conservative/old fashioned about upgrading your style. Neither go overboard or zany.

 

Lynda.com

http://www.lynda.com/Kelly-Goto/96-1.html and other module (torrent previews)

Bestechvideos.com

Watching:
http://www.bestechvideos.com/2008/12/05/don-t-make-me-click
  (done) LIKE 9/10

  • The best interface is no (or an invisible) interface
  • As a designer, don’t give in to the interaction seduction‘  (e.g. as a marketeer adding to Google homepage: icons for top nav, ajax sliders for searching restaurants, etc an accordion tab for every content type,  lots of text) –> you have just created the anti-examplar.  The trick to good interface is to REMOVE interaction. E.g. instead of selling a shovel, sell the hole. Instead of showing a bike to sell, show the experience (mud, adrenaline, etc).
  • Don’t make me click - e.g. replace pagination with constant loading page as the scrollbar reaches the end of the page more content is loaded
  • Zooming interactions  (e.g. maps)

4. UXweek.com

http://www.uxweek.com/videos

The best ones are already mentioned in SmashingMagazine’s post, see 3 above.
Seen:

5.mfa in Interaction Design

http://interactiondesign.sva.edu/blog/entry/video_notes_from_the_field/

More:

lanryd.com  TIP
http://pivotallabs.com/talks/106-enough-design - seen: Enough design (36/58mins);
http://www.ixda.org/resources (advanced search > video)  +  (tipped by DesignByFire Yohan on linkedIn)
http://www.boxesandarrows.com/view/idea-2008

http://www.ciwcertified.com/About_CIW/webinars.php

http://whichtestwon.com/free-on-demand-webinars-plus-powerpoints (about conversion and A/B testing)

http://vimeo.com/togetherlondon
http://mxconference.com/2011/videos

http://vimeo.com/adaptivepath/videos

http://uxweek.com/2011/

Special topics

Responsive design – see post

Other

Marketing

http://video.google.com/videoplay?docid=-6909078385965257294#  – Seth Godin at Google – All marketeers are liars  (20/48mins)

http://tv.adobe.com/watch/classroom-five-essential-principles-of-interaction-design/part-1-five-essential-principles-of-interaction-design/

To try

http://www.uxbooth.com/view/resources/videos/   TIP

http://www.bestica.com/Videos.aspx?vid=8

http://www.cisco.com/en/US/solutions/ns669/video_tp_compelling.html

http://marakana.com/techtv/index.html

Posted in E-commerce, Interaction Design, Resources, User experience | Leave a Comment »

Giving constructive design feedback and critique

Posted by Dan on August 18, 2009

Social skills. There are times when you have to tell a website owner or another designer what’s bad about their design or site. In face-to-face discussions the way you communicate for optimal effect is crucial.

The importance of critique

Read http://52weeksofux.com/post/743059883/critique-me-please

How to give critique

  • Respect the design owner. Start with some positive feedback.
  • Just ask yourself these questions during your critique: What did I enjoy about this design and why? What concerns me about this design and why? What does this design remind me of and why?
  • Talk about the bigger picture/rationale. Instead of saying, “While I think those flyout menus are slick, I recommend you nuke them and put the links in the center of the page,” the critic might ask, “What alternatives did you consider for the flyout menus?”. While, in any project, practical constraints often win out, discussing the higher level concepts help the design owner (and other team members) make better decisions going forward.
  • “Have you considered…” is a great way to start an important criticism, since it gives the design owner a chance to say, “I did, but I chose this direction because…” Now, the team can talk about the bigger issues behind the rationale instead of nit-picking the design details.

“This is undesired behaviour.” or “not recommended’

“This harms or does not benefit findability.”

Other possible topics for this post: how to gather and structure critique.

Inspirational sources:

http://webdesign.about.com/od/authoring/a/aa100699.htm

http://10steps.sg/articles/ways-to-handle-design-criticism/ (Dealing with criticism)

http://www.zurb.com/article/369/how-to-solicit-useful-feedback (ID and Strategy)
and http://www.zurb.com/article/357/the-art-of-giving-good-feedback

http://www.smileycat.com/miaow/archives/000990.php

http://www.intute.ac.uk/cgi-bin/browse.pl?id=artifact772

http://eprints.qut.edu.au/1830/1/Teaching_Indust_design_Criticism_Seongnam.pdf

 

Visual design review tool
http://www.spurapp.com/   Intersections are focus points for the eye. Others: contrast, blur, 50%, mirror, contrast, grayscale.

 

Similar posts (still to read & evaluate
http://www.smashingmagazine.com/2010/03/02/web-design-criticism-a-how-to/

http://ezine.creativegroup.com/portal/site/cg-ezine/menuitem.53fc77b22e6b5c75df7326104308dfa0/?vgnextoid=1b024680cfb6b110VgnVCM1000003580fd0aRCRD

Posted in Interaction Design, User experience, Visual design, Workflow/process | Tagged: , , , , | Leave a Comment »

 
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